Living in our Home

Services

Nursing Services
 
  • The residence provides residents with nursing services provided by an Operations Manager, a Nursing Manager, Registered Nurses, Licensed Practical Nurses, Resident Attendants (care assistants), a Rehabilitation Attendant, and an Office Clerk.
  • The doctor conducts regular medical visits and is available on call 24 hours a day.
  • Pharmaceutical services are provided by a licensed pharmacy, and a pharmacist is available on call at all times.
  • A foot care service is available upon request. The associated costs are the responsibility of the resident or their family.

Palliative care

 

  • The hospice offers comprehensive palliative care. The care team encourages the participation of loved ones during this stage of life.
  • Upon request, a chaplain can be called upon to provide the desired spiritual services.

Rehabilitation

 

  • A rehabilitation worker visits the home every week and conducts assessments upon admission and regular follow-ups as needed.

  • Consultation services are available from the Extra-Mural Program’s professional team, which includes an occupational therapist, a physical therapist, and a speech-language pathologist.

  • The rehabilitation officer ensures that consultations are properly monitored.

Food and Nutrition Service

 

  • The goal of the food service is to provide a pleasant, nutritious, and safe meal service to all our residents, as close as possible to what they would experience at home.
  • Three meals and two snacks are provided daily. All three meals are served in the dining room, which offers a warmer atmosphere and allows residents to socialize during mealtimes.
  • The menu of meals offered at the residence is based on local eating habits and also takes into account the preferences, tastes, and requests of our residents.
  • Menus are displayed in each section of the foyer for residents and families.
  • A clinical nutrition service is offered to all residents by a professional dietitian.
  • The Dietitian conducts nutritional assessments of residents according to a pre-established schedule and as needed.
  • The Dietitian works with the Food Service Manager on menu planning.
  • A meal delivery service is offered to community members who wish to use it.

Leisure services

 

  • The Recreation Coordinator and volunteers organize a variety of recreational activities for all residents to maintain a good quality of life.
  • A monthly activity schedule is available at the entrance to the activity room. Family members and friends are encouraged to participate with residents.
  • Residents of the home have access to the services of a chaplain to meet their spiritual needs. Mass is celebrated on site once a week.

Housekeeping

 

  • The housekeeping team proudly maintains residents’ rooms, dining rooms, and common areas of the home to ensure a pleasant and clean environment.

Laundry

 

  • The residence provides an on-site laundry service for residents’ personal clothing, bedding, and towels.
  • Upon admission and when purchasing new clothing, residents’ personal laundry will be labeled by staff.

Maintenance and safety

 

  • The residence offers repair and maintenance services for building equipment and grounds, ensuring an attractive and safe environment.
  • Some minor repairs or adjustments to appliances requested by residents can be carried out by maintenance staff. All requests must be made through the nurse in charge.
  • The home is equipped with an alarm system that includes an anti-elopement feature.
  • A restricted access system is in place, or certain areas of the residence are restricted to employees only.
  • A paging system that transmits alarms from residents’ rooms is used by employees.
  • A camera surveillance system is in place and used for security measures.
  • Fire drills are conducted monthly.
  • Visiting hours are from 10:00 a.m. to 8:00 p.m.
  • The main entrance doors are locked between 8:00 p.m. and 8:00 a.m.

Hairdresser and Barber Services

 

  • Residents have access to hairdressing and barber services in the salon set up for this purpose. The associated costs are the responsibility of the resident or their guarantor.
  • The hours of access and a list of associated costs are posted outside the lounge, along with a locked box for depositing payments.
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